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ABOUT COVID-19 MEASURES

How do we proceed with packaging, processing, delivering and collecting returns.

We all are passing through a difficult time nowadays. Now it is time to focus on what really matters and specially in our health.

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Let’s take the time we have now to focus on improving ourselves and acting proactively towards our best version. Optimising our health and well being is the key.

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Therefore we are providing a high quality service in following strict safety and hygiene procedures, for our team and consumers.

 

From the first step of any order process, we apply an strict hygienic processing and packing of the product to be delivered to you in a very safe way.
 

DELIVERY

We are still shipping globally at this particular time, with special quickness within EU. We wanna make sure your order will arrive in due time with all the safety you deserve.
 

PACKAGING & ORDER

Our fulfillment centers are being cleaned rigorously and even more frequently. Our staff increased hygienic measures to a very strict level, making use of personal protective equipment required by covid-19 prevention rules from local Health authority.

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We tale the health of our staff and consumers very seriously.
 

REFUND POLICY

If the product have not been opened or used in any way, we can refund it once it is resent to our warehouse in perfect condition. You will receive an email once we receive the product back. Your refund will be made in the same way you made your payment.
 

RETURNS

Due to new rules about Covid-19 measures, we are following a strict procedure advised by our Health local authority when collecting and inspecting returns.

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Our staff make frequent use of sanitizers, masks, gloves, personal protective equipment as well as keeping safe distance between each other.

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